I can't say enough good things about my experience with SIXT SLC location. I had a reservation with another car rental company, only to find out that their SLC airport location closed at 7pm, which was at the beginning of my 2 hr. pick up window. Didn't realize this until after I stood waiting for the shuttle for 1/2 hr. In that time I saw the Sixt shuttle come and go several times, so I went on their website and was able to book a premium SUV for the same price as the other company. I got on their shuttle, which left promptly. I was helped at the counter immediately by friendly staff, with no upsell pressure. I was quickly handed the keys to a 2024 Nissan Rogue with about 2400 miles, looked brand new inside and out. Return was a breeze with no additional charges, Shuttle left within 2 minutes of returning the car. It seems rare these days to find a business that does not try to take advantage of you when you are in a desperate spot. You have just gained a life customer... Thank you!