The hirer and all drivers have to be in possession of a valid driving license in English.
Driving license printed with non-Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license/International Driving Permit.
All Singaporeans and Singapore permanent residents, even those who are living abroad, need a valid Singapore Driving License to drive in Singapore. Malaysia ID/Passport Holder can drive to Malaysia, if they possess a valid Singapore Driving License.
Employment Pass holder need a valid Singapore Driving License, if the issuance date of the pass is above 12 months.
Work Permit (WP) and S-Pass holder need a valid Singapore Driving License if the issuance date of the pass is above 6 months.
International drivers also need a valid international driver's license and a valid passport.
For driving licenses from countries not part of the Geneva/ Vienna Convention on Road Traffic (e.g. China), a Self-Translation Form provided by Sixt must be presented with the original license. Link to Self-Translation Form
Please show a valid driver's license and identity card/passport at the time of pick up!
Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.
In Singapore, the following rules apply for the minimum age and possession of a driver's license:
| Minimum Age | License Requirements | Car Category |
|---|---|---|
| 22 | License held for 2 years | All vehicle classes |
The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Eurocard/Mastercard, Visa. We do not accept any prepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.
Cheques are not accepted.
Cash Payment is not accepted.
Please note, that payments with credit card may require the PIN of the credit card.
An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.
| Advance Charge Approval | |
|---|---|
| CRS Code | SGD |
| All vehicle classes | 1,000.00 |
When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The price in SGD is binding. However the total amount will be charged in Euro (with the exchange rate valid at the time of debit). Due to currency fluctuations the prices in EUR may vary. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card.
A refund shall not be issued for non-collection, vehicle being collected late or returned early.
Changing Booking
A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 37,80 SGD. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.
Cancellation
A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to:
Sixt Singapore Headquarters
Singapore Mobility Corporation Pte Ltd
293, Kaki Bukit Avenue 1, #03-00
Shunli Industrial Park
Singapore 416081
Mail: [email protected]
No-show
In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.
All protection packages exclude portable items and accessories.
Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of 500,000.00 SGD for personal injuries and material damages.
Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.
Full excess would be activated when involved in an accident with a foreign vehicle.
Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.
If LDW is accepted, customer is only responsible for the following amounts (exclude movable items/accessories):
SGD 3,240.00 - Singapore Use Only
SGD 6,420.00 - Foreign Use
If loss damage waiver (incl. theft protection) is not accepted the customer will be held liable for the full value of the car.
If Top Cover LDW is accepted, customer is only responsible for the following amounts (exclude movable items/accessories):
SGD 1,620.00 - Singapore Use Only
SGD 3,210.00 - Foreign Use
If LDW is already included in the rates, the renter can choose Super Top Cover LDW to eliminate the Non-Waiverable Responsibility.
If Super Top Cover LDW is accepted, customer is only responsible for the following amounts (exclude movable items/accessories): 0 SGD
(Super Top Cover LDW = BF)
By taking out personal accident protection can also be extended to cover the consequences of an accident.
By taking out PAP the limit of liability is: max. 100,000.00 SGD
(Personal Accident Protection = I)
The tire and glass coverage provides protection for damages on tires, rims, windscreen, side windows and the rear window with a deductible of EUR 0.00.
If GT is not accepted the customer will be held liable for the full value of damages on tires, rims and windscreen.
Cross Border Rentals to Malaysia are strictly on request only. Please contact the local rental station.
In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.
For travels abroad, additional charges may apply and are governed by the respective country of entry and must be requested at the local rental station.
Accessories are bookable without obligation and subject to availability.
One-way rentals within Sixt locations in Singapore are allowed under conditions depending on tarif.
International One-Way Rentals are not allowed.
In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.
A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.
Baby seats and child seats are available subject to a fee.
All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.
If desired, the vehicle will be refilled according to currently available conditions after returning it to the station.
Deliveries and collections are available at the local rental station subject to a fee.
This service is available on request for an additional commitment fee outside opening times at selected locations.
A premium location fee occurs for rentals at airport and train stations.
Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.
A Lost Of Key Fee applies depending on the vehicle group.
In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids, sand etc.) after returning, a charge will apply.
Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement.
If your plans change during your hire period, let us know at least 2 hours in advance by e-mail ([email protected]) or in person at any of our stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.
If you return your vehicle earlier than agreed in the rental contract, we will charge the rental price according to the rental contract. You will receive a partial discount for the unused rental days.
When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.
If you return the vehicle later, without notifying us, we will bill you SGD 16.75 service fee for the Flexi Return Service. This fee applies in addition to any extra days which might incur due to the rental extension.
If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of SGD 26.80 if we have not been informed of the changes to the rental contract in advance.
With our Flexi Return guarantee, you will always have maximum flexibility and cost-efficiency when driving.