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USA - Passenger vehicle

General Rental Information

Driver's License Requirements

The renter and all authorized drivers must present a valid, unexpired, and original driver's license at the time of the rental. The driver's license must be in good condition and valid for the entire rental period. Temporary Licenses are only accepted when presented alongside the original expired or voided driver's license. Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted. All drivers with a non-US driver's license must produce a valid passport at the time of rental.

You are responsible for complying with all licensing and traffic laws and regulations. For vehicle groups FVAR (12 passenger vans) and PVAR (15 passenger vans): Please check local state laws for minimum Driver's License requirements before booking. The use of these vehicle categories may require a commercial driver's license. A commercial driver's license is not required if the rental will be used for non-commercial use. These vehicles may not be used to transport children in the twelfth (12th) grade or younger for school related functions except if such individuals are family members of the appropriately licensed authorized driver. These vehicles may not be operated in Canada.

Driver's license printed with non Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an international driver's license. For driver's licenses from countries not part of the international driver's license treaty, an official translation of the license must be presented with the original license.

Age Restrictions

Certain regulations apply related to minimum age and possession of driver's license which can be found during the booking process depending on the booked vehicle. The minimum age to rent a vehicle in most locations is 21 and the driver must have a valid driver's license. For certain specialty and larger-sized vehicles the minimum age of 25 years of age applies.

An Underage Driver Fee will apply for drivers under 25 years.

American Disabilities Act

Sixt offers a range of possibilities to accommodate customers with disabilities to ensure that they enjoy the high standard of customer service that Sixt provides. Such accommodations, however, require advance notice. Should your reservation require any special accommodations please promptly contact Sixt at reservations-usa@sixt.com or +1 888 SIXT CAR (749 8227) and confirm availability of the accommodations you need.

Additional Requirements

Sixt reserves the right to decline a rental where the operation of a specific vehicle requires additional permitting, documentation, or other qualifications in addition to a valid driver's license. Sixt also reserves the right to decline a rental where the renter's driver's license restricts the operation of the requested rental vehicle.

Payment Information

In General

We accept all major credit cards including American Express, Diners Club, Eurocard/MasterCard, Discover, Visa and Airplus. The renter must be the owner of the presented means of payment which must be presented at the start of the rental. A valid credit card must provide available credit. Please Note: Payments with credit card may require the credit card PIN.

Debit cards are not accepted for local renters* at airport locations. Debit cards with available funds may be accepted at select locations at Sixt's sole discretion with two forms of government-issued ID, and only if one of the following conditions are met:
(1) The renter presents a return airline ticket or roundtrip itinerary upon pick-up. OR
(2) A local renter* at a downtown location can present two recent and original utility bills which match the name and address on the Driver's License of the renter. Photocopies, printouts, digital images or overdue bills are not permitted. Local Renters* with a debit card may need additional documentation and can only rent Economy through Intermediate sedans. Non-local renters with a debit card cannot rent any Premium, Luxury and Extraordinary vehicles. Debit card rentals are not allowed for long term rentals (defined as 28 days or longer).

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid means of payment.

We do not accept any Prepaid Cards, Visa Electron Cards, Electronic Use Only Cards, Maestro Cards, checks or Cash .

The amount that will be authorized includes the rental price as well as all additional charges and extras.

In general, an authorization of a minimum of $200 plus the amount due for the rental will be taken as an authorization against the payment method for security purposes. For Debit Cards a deposit of $200 plus the cost of the rental will be taken as a deposit from the Debit Card. These funds will not be available to you during the rental.

Premium and Luxury vehicles have a higher authorization amount and can only be rented with a credit card. See table below for higher authorization amount by category.

Vehicle group Minimum Deposit amount
JF**, PC**, PF**, PT**, LC**, LD**, LF**, LT** $500, or Rental amount + $200, whichever is higher
XCAR, XCAV, XDAV, XFAR, XFAV, XFAZ, XTAR $1000, or Rental amount + $200, whichever is higher
XDAR, XZAN, XFAN, XJAN, XSAJ, XTAJ, XTAM, XTAN $ 2500, or Rental amount + $200, whichever is higher

The rental location may also perform a credit check or require additional qualifications in accordance with local policy to determine the whether the renter qualifies for a rental on a higher-end vehicle. The customer must meet the minimum criteria as determined by that location to qualify for a rental.

Prepaid Reservation Policies - Pay now

By booking a prepaid rate, the payment will be charged before the start of rental with the estimated total amount of the rental (rental charge plus any other agreed charges and taxes for the full agreed rental period). The driver and confirmed method of payment shall be finalized at the time of reservation and cannot be changed.The confirmed method of payment has to be valid and available for presentation at the time of pick up and is subject to the conditions of payment above. All extra costs that occur during the car rental will be charged to this payment method. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

A prepaid booking can be changed up to one hour before the start of the rental (depending on availability). An alteration fee of $28 plus tax applies. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate.

A prepaid booking can be cancelled before the start of the rental. In the event of a cancellation, any refund of the payment made towards the rental is subject to a cancellation fee. For reservations with a rental period lasting no more than three days, the total prepaid amount is non-refundable. For reservations with a rental period lasting more than three days: The first three days are non-refundable, the remaining days will be refunded.

In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.

Rebookings and cancellations can be made online or in writing: Sixt Rent a Car LLC, P.O. Box 46096, Fort Lauderdale, FL 33346-0967, USA / E-Mail: reservations-usa@sixt.com

Protection Conditions

Supplemental Liability Insurance

Liability coverage is limited to the minimum financial responsibility required by state law.

If purchased, Supplemental Liability Insurance (SLI) protects the renter against claims made by a third party for bodily injury and/or property damages sustained as a result of an accident while the renter is operating a rental vehicle.

This coverage supplies the renter with third-party liability protection up to a limit of USD 1,000,000 per accident.

SLI does not cover all situations that may arise while operating a rental vehicle. SLI does not cover all risks. There may be exclusions for unauthorized or intoxicated drivers, no first party uninsured motorist coverage, no coverage for certain passengers in the vehicle, and other exclusions.

For further details, see the jacket of our rental agreement and find a complete copy of the Supplemental Liability Excess Policy, which is available at the counter for your review upon request.

Partial Damage Waiver

The Partial Damage Waiver removes the renter's responsibility for the first USD 500.00 of damage to or loss of the vehicle.
The customer will be held liable for any damage or loss exceeding the amount of USD 500.00.

For further details please see the jacket of the rental agreement. Partial Damage Waiver is not available in all states.

Loss Damage Waiver

The Loss Damage Waiver reduces the renter's responsibility to a part of the vehicle in the event of damage or loss of the rental vehicle.

If Loss Damage Waiver (incl. Theft Protection) is accepted, the renter is responsible for the following deductibles:
USD 0.00 for any vehicle rented from the car category.

If Loss Damage Waiver (incl. Theft Protection) is not accepted the renter will be held liable for the full value of the vehicle.

For further details please see the jacket of the rental agreement.

Personal Accident Insurance

Personal Accident Insurance - covers bodily injury to occupants of the rental vehicle.

Personal Accident Insurance does not cover all risks. There may be exclusions.
For further details see the jacket of our rental agreement and find a complete copy of the Personal Accident Insurance Policy available for your review upon request.

(Personal Accident Insurance = I)

Emergency Sickness Protection

Provides international renters, with valid non-U.S. Passports, coverage for medical expenses related to a covered illness during the rental period as outlined in the policy. Emergency Sickness Protection is available to qualifying international renters for a maximum of thirty days. Not available in Georgia and New York.

Roadside Assistance Protection (BC)

Sixt will provide any renter who has purchased the optional Roadside Assistance Protection coverage with 24/7 breakdown assistance (where available) without any additional charge. It protects the renter at home and abroad against high service and repair costs for the following incidents:

1) Key lockout service: If a renter experiences locking of the keys or key fob inside the vehicle during their rental period, Sixt will cover the cost of a lockout service, by either the vehicle manufacturer or a 3rd party service provider, cost of delivering a new vehicle or towing of the vehicle to the nearest Sixt location.

2) Lost key or key fob: If a renter experiences a lost or misplaced key or key fob during their rental period, Sixt will cover the cost of replacing the key or key fob, cost of delivering a new set of keys (if available), towing of the vehicle to the nearest Sixt location and for a replacement vehicle.

3) Flat tire service: If a renter experiences a flat tire during their rental period due to a puncture, Sixt will cover the cost of repairing or replacing the tire, cost of delivering a new vehicle, towing of the vehicle to the nearest Sixt location. Damages caused by collision will not be covered, please see Loss Damage Waiver.

4) Dead Battery: If a renter experiences a situation during their rental period, Sixt will cover the cost of jumpstart service, by either the vehicle manufacturer or a 3rd party service provider, cost of delivering a new vehicle or towing of the vehicle to the nearest Sixt location.

5) Towing: In the event that it is not possible to move the vehicle (e.g. due to wintery road conditions, stuck in mud, underestimated road conditions, incidents not being repairable on site) Sixt will cover the costs for the vehicle to be towed away (to the nearest Sixt location) and for a replacement vehicle. Incidents not being repairable on site like mechanical failures aside from being a result of a collision are covered by our Sixt basic standards. Damages caused by collision will not be covered, please refer to "Loss Damage Waiver".

6) Breakdown caused by empty fuel tank: If a renter experiences a breakdown due to running out of fuel, Sixt will cover the costs for breakdown assistance and fuel required to continue your trip.

When deciding whether to purchase Roadside Assistance Protection, it is recommended renters check whether they have this coverage available through your personal auto insurance carrier or through a 3rd party carrier. The Roadside Assistance Protection is not an insurance.

All services may only be ordered by a direct claim with Sixt 24-hour Roadside Protection. Sixt will determine the type and extent of service required to ensure the renter stays mobile. If any damage to the rental vehicle occurs which is not covered by Sixt within the scope of the Roadside Assistance Protection , the renter is liable for such damage.

Territorial Restrictions & Rentals Across State Lines

In general the rental vehicle may only be used in the state of pick-up and the surrounding geographical area (Region) as specified in the table below:

State of pick-up Region
Arizona California, Colorado, Nevada, New Mexico, Utah, Washington, Oregon.
California Arizona, Nevada, Oregon, Washington, Utah, New Mexico
Colorado Utah, Nevada, California, Wyoming, New Mexico, Arizona, Oregon, Washington
Connecticut Rhode Island, Massachusetts, New York, New Hampshire, Vermont, Maine, New Jersey
Florida Alabama, Georgia
Georgia Alabama, Florida, South Carolina, North Carolina, Tennessee
Indiana Illinois, Kentucky, Michigan, Ohio
Massachusetts Rhode Island, New Hampshire, Vermont, Connecticut, New York, Maine, New Jersey
Minnesota North & South Dakota, Iowa, Wisconsin
Nevada Arizona, California, Oregon, Utah, Colorado, New Mexico
New Jersey New York, Pennsylvania, Delaware, Massachusetts, Connecticut, Maryland, Washington D.C.
New York Pennsylvania, New Jersey, New Hampshire, Connecticut, Rhode Island, Massachusetts, Vermont, Maryland, Delaware, Washington D.C., Maine.
Pennsylvania New Jersey, Delaware, Ohio, West Virginia, Virginia, Maryland, New York, Washington D.C. Connecticut, Rhode Island, Massachusetts.
Illinois Iowa, Wisconsin, Michigan, Indiana, Kentucky, Missouri
Texas Arkansas, Louisiana, New Mexico, Oklahoma, Colorado, Arizona, Nevada, California, Oregon.
Washington British Columbia (Canada), California, Nevada, Oregon, Arizona
Hawaii One-way rentals and rides outside Hawaii are not permitted.

Renters using the rental vehicle in violation of the applicable territorial restrictions will be charged a fee of USD 0.50 for each mile the vehicle has been driven during the rental.

For one-way rentals across state lines, the geographical restrictions described in the table above are waived with a matching itinerary showing the same pickup and drop off locations. However, the Vehicle may only be used in the continental United States as well as British Columbia, Canada.

Extras

One-way Rentals

Usually all one-way rentals within Sixt locations are allowed. Additional fees may apply.

In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.

International one-way rentals are not allowed.

GPS

Navigation systems (portable or built-in) are guaranteed to be available if a booking is made.

Wi-Fi Hotspot

The Wi-Fi hotspot is only available at our Los Angeles airport branch. The In car Wi-Fi connection provides unlimited data usage for all devices.

Sixt Connect & Sixt Connect Plus:

Sixt Connect: Available at selected locations. The following services are included: Wifi hotspot for up to 5 devices, Super-fast 4G internet, GPS Navigation and City Guide, Language Translator.
Sixt Connect Plus: Available at selected locations. The following services are included: National and International Calls (60 min per day), Wifi hotspot for up to 5 devices, Super-fast 4G internet, GPS Navigation and City Guide, Language Translator.

Sirius XM Satellite Radio

Sirius XM Satellite Radio is added subject to availability.

Additional Driver

A fee applies for the additional driver, whose details are noted in the rental agreement only if the additional driver presents a valid driver's license. For rentals in the state of California and in other locations where required by applicable law, the additional driver is free of charge.

Baby seats, child seats and booster seats for children from 0 to 36 kg (0 to 79 lb.) are guaranteed to be available if a booking is made (groups 0+, 0, 1, 2 and 3).

Four-Wheel-Drive:

Available at select locations, book this add-on to guarantee an SUV with four-wheel drive.

Toll Services

Please be aware that some tolls may not accept cash as a method of payment. If you choose not to purchase one of our Toll Products, and use an automated express/toll lane without a personal transponder, you will pay us our administrative fee of $5.00, plus the applicable toll fee, for each time you use an automated express/toll lane during your rental without a personal transponder (or other method of payment). To avoid toll violations and associated fines, fees, and taxes (and our administrative fees for processing violations and citations), you must pay all tolls with a personal transponder; use only cash lanes and pay cash; plan a route to avoid tolls; or consult local authorities for other payment methods.
For your convenience, Sixt offers the below optional toll products:
(1) Express Toll Unlimited (Price and availability vary by state)
You can purchase our optional Express Toll Unlimited which offers unlimited use of automated toll lanes. Our toll service does not cover toll roads that only accept cash.
(2) General Toll Service (Only Northeast US, price and availability vary by state)
If you choose to use our transponder, you will be billed for all tolls at the highest prevailing undiscounted rate, plus a set fee for each day of the rental.You may purchase this service at the time of rental or by calling 1-(888)-749-8227 to add Toll Service during your rental. If you DO NOT wish to use our transponders, DO NOT open the Vehicle's transponder box.

Refueling Options

The Vehicle must be returned with at least the same amount of fuel as when rented. If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.
- You may purchase a whole tank of fuel before or at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.

- If you return the Vehicle with less fuel than when rented, you will pay us for the fuel used per gallon.

Delivery and Collection

Deliveries and collections are available at the local rental station subject to a fee.

Diamond Service

This service is only available at our Los Angeles airport location. This service will provide you with a VIP experience which includes: Chauffeur pickup from the airport baggage claim, Diamond Lounge access, and a VIP parking space.

Other Charges and Taxes

Recovery Fees

The recovery fees reimburse Sixt for all or a portion of its expenses related to overhead costs. The types of Recovery Fees include: Facility Management Fee or Airport Concession Recovery Fee and AVI Recovery Charge.
Your quoted online rate will show all applicable fees in detail on your reservation.

Customer Facility Charge

The Airport requires that all car rental companies servicing that airport to collect this fee. The money collected is used to pay for new car rental facilities.

Energy Surcharge

Energy costs are a large portion of Sixt's operating expenses apart from the costs of refueling vehicles. To offset this significant cost, Sixt is imposing an Energy Surcharge. This charge is an estimate and is not intended to give a precise measure of Sixts actual energy costs incurred by each individual customer.

San Diego Garage Fee

This fee is imposed by the Port of San Diego to fund the construction of a parking facility.

Tourism Surcharge

A Tourism surcharge applies to all rentals in Connecticut as required for all rental car companies by the State of Connecticut. This money is given to the state to fund activities related to tourism.

Rental Surcharge, County Surcharge, Hospitality Fee and Domestic Security Fee

Those fees can either be mandatory or permitted, depending on the applicable law. Those fees vary by location. More information about those fees can be provided at the rental counter.

Taxes

All prices are net prices. State, federal and local taxes apply to all rentals and charges.

*Local renters are defined as renters who pick up a rental vehicle in the state of their residence as identified by the address on their driver's license.

For corporate customers with individual agreements alternative prices and regulations can apply.
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